Receive parcels
Send parcels
Delivery preferences
How does it work?
Mail Ahead

39  questions
 for the keyword « My Bpost app »

I won’t be home. How do I set my delivery preferences?
Until how long before delivery can I change my delivery preferences?
I downloaded the My bpost app, but the app doesn't work. What do I do now?
Why didn't the postman pass by my home address first?
What does delivery to a safe place mean?
What is Mail Ahead?
How can I change the address for Mail Ahead?
What can I use the My Bpost app for?
Which parcels can I follow with the My Bpost app and how do I add them?
Do my delivery preferences apply to all parcels or can I set them separately for each parcel?
I don't want my parcel to be delivered to a certain neighbour. How can I set this preference?
The My Bpost app doesn't recognise my parcel. What do I do now?
Can I change or delete my email address in the My bpost app?
Do my delivery preferences apply for all occupants at my house number?
I am expecting a 'payment upon delivery' parcel, can I pay for this in advance?
Can I download the My Bpost app on my tablet?
How can I pay in the My bpost app?
How do I make and print a shipping label via the My bpost app?
I am not able to register in the My bpost app. What should I do?
Why can't I list my work address as a delivery option under MyPreferences?
Which mail can I see with Mail Ahead?
I’ve forgotten my email address for MyPreferences. What should I do?
How do I print a shipping label created in the My bpost app?
How can I activate or deactivate Mail Ahead in the My bpost app?
How can I link an additional email address to my My bpost app account?
How and where can I leave a review of the My bpost app?
Can I receive an invoice for a shipping label created in the My bpost app?
Why am I receiving a tracking request in the My bpost app?
I see parcels in the My bpost app that are not intended for me. Why is this?
Why can I see mail with Mail Ahead that still is not in my letterbox?
Why can’t I see Mail Ahead in the My bpost app?
What types of registered mail can I prepare using the My bpost app or online shipping tool?
What can I use the My bpost app for and how do I pay?
What happens with my personal data in the My bpost app?
How much space does the My bpost app take up?
Why can I only activate Mail Ahead with itsme®?
Why isn’t all my mail shown in the My bpost app ?
Why can I only use my official name for Mail Ahead?
Why am I receiving an error message when activating Mail Ahead?